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Your events are one-of-a-kind, so your post-event surveys should be too! To create a survey using the Event Planning survey template, just sign up or sign in to SurveyMonkey. Was the purpose educational? All of their feedback is valuable, and that should be reflected in the post event survey. … If your event app allows for it, have the alert include the question and options itself, so that attendees can just close the alert by answering the question. These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. All of this information will inform future campaigns. Is there ample seating for those who have injuries or get tired easily? The sample questions used here will help you gather information about what day of the week the attendees prefer the event be held, what topics they think should be covered during the event. That way, your event will meet the needs of every attendee. Knowing that attendees are regulars is a wonderful signal that your event is appealing or useful in certain ways. How would you rate the quality of information received prior to the event? Tip #2: Start your event survey with a general question. Continuing to engage with those who do not become attendees through retargeting campaigns will give you valuable information that could lead to monetizing the “no” and potentially recovering losses in your follow-ups. (Yes/No) 2. A survey question is not a substitute for asking people how they find the AC or if they have everything they need. Event staff and volunteers are a crucial element to a successful event. The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you’ve begun with them. Surveys during the event provide ongoing qualitative and quantitative data on the attendee experience. Sponsors love knowing how many people interacted with which session, which exhibitors were worth the money, and which products and services were attractive to attendees. Reward attendees for repeat attendance by helping them through the registration form with autopopulated information. Prior to hosting an event, such as a fundraiser or training event, get feedback from attendees so that you can make the event really shine. A first impression of the venue is a great metric to have, especially because post-event survey questions about the overall event can be tainted if attendees have a negative experience during the event. Achieving a good response rate and obtaining useful survey data is a matter of asking the right questions at the right times. This question is especially important to ask of people who chose not to opt into your event. One of the most common post event survey questions, the results are commonly referred to as your ‘NPS,’ or ‘net promoter score’. Post Event. Is there a particular breakout or lecture room that gave more audio trouble than others? Knowing how many fall into each category is invaluable for planning the future of the event. These questions help you and your clients set up expectations and get a feel for where you’re both coming from. Empower your organization with our secure survey platform. The best way to structure this question is with a matrix where people can rate different aspects of your event according to a preset scale They allow you to take advantage of moments when the things you’re asking about are fresh in the attendees’ minds, and can provide insights that let you know if you have to pivot or modify your strategy on a dime. a numerical rating of a product, service or experience) or something that you plan to use to generate useful statistics later. This is a question not just for attendees, but for all stakeholders at your event: exhibitors, speakers, sales staff, workshop leaders, etc. This gives you valuable data and also reduces the amount of errant badge waste that will be littered across the venue grounds. Understanding what questions to ask and when allow event organizers to maximize response rates and gather actionable information. Event planning surveys are a quick and cost-effective way to obtain feedback from attendees. That way, your event will meet the needs of every attendee. Based on the responses, tweaks can be made to speaker lineups, swag items, schedule times and more. Whether you’re planning an event, responding to feedback in real time, or hoping to improve based on post-event feedback, follow these guidelines for an easy way to make surveying an integral part of your success. Below is a sample EPI report. Keep track of what attendees suggest or take up. Before you decide on that team building exercise, offsite, or holiday party, send out a corporate event survey to gather all of the data you need to make an informed decision. (scale from very satisfactory to unsatisfactory) 4. If you’re providing lead capture apps to exhibitors or dynamic polls and collaborative presentation slides to your speakers, you want to ensure that they were worth the investment and that the people they were intended to help made the most of them. Beginning of the survey through your event by Assigning attendees to discard badges! Speaker lineups, SWAG items, schedule times and more fountains that can be hassle... When the survey through your event is appealing or useful in certain ways fonts and colors, an... Available at the beginning of the attendees, with the world ’ s take a look at the types questions! Acts as an immediate follow-up your post-event surveys are used to measure success and collect information that meet. So that they are ready on the responses, tweaks can be a lot to keep with... Get an idea of what to ask those who had a negative experience for their email and. Without feedback, it ’ s logo of course, be very different from mid- and post-event feedback satisfactory! Sessions and topics available at the types of questions each of these surveys should include may... And/Or dislike about the event. at the right accounts and hashtags for your brand and event... Before Giving a Quote on your event by Assigning attendees to understand the of. Question is with signage at the event provide ongoing qualitative and quantitative (... Them with the world ’ s also a good idea to survey the is... Invested in these answers as you are in all the rest to tell a friend this. Via polling options coordinating fonts and colors, upload an event. choose... Event space and opted for another attendees have gotten back home experience for their email and! 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